Terms of Service

Please read these terms carefully before using our email marketing platform.

Last updated: October 15, 2025

Acceptance of Terms

By accessing and using Waves by neuralway.ai, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Permitted Uses

You may use our service to:

  • Send legitimate marketing emails to subscribers who have opted in
  • Manage email campaigns and contact lists
  • Analyze email performance and engagement metrics
  • Automate email sequences and workflows
  • Create and customize email templates
  • Integrate with third-party services via approved APIs

Prohibited Uses

You may not use our service to:

  • Send spam, unsolicited, or illegal emails
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Resell or redistribute our service without permission
  • Use the service for any fraudulent or deceptive practices

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

  • Perform scheduled maintenance and updates
  • Modify or discontinue features with reasonable notice
  • Suspend accounts that violate these terms
  • Implement security measures to protect our platform

Payment Terms

  • Subscription fees are billed monthly or annually in advance
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days notice
  • Failed payments may result in service suspension
  • You are responsible for all applicable taxes

Limitation of Liability

To the maximum extent permitted by law:

  • Our service is provided "as is" without warranties
  • We are not liable for indirect or consequential damages
  • Our total liability is limited to the amount you paid us
  • You are responsible for backing up your data

Termination

Either party may terminate this agreement:

  • You may cancel your subscription at any time
  • We may terminate accounts that violate these terms
  • Upon termination, your data will be deleted after 30 days
  • Outstanding fees remain due after termination

Contact Information

For questions about these Terms of Service:

Email: legal@neuralway.ai

Company: Neuralway Technologies Private Limited

Address: [Your Business Address]